By Sheila Askov
Putting Personality in Print
Let’s explore a new type of New Year’s Resolution and decide to give up an obvious behavior that isn’t working for you and see what happens next.
Try giving up one of these:
Instead of trying to do one more thing at home before you leave for work, being frustrated at the volume of traffic, and resenting the abundance of red lights that appear when you’re pushing the clock…leave 10 minutes early and be surprised when you have a few moments to take a deep breath and contemplate the day before exiting the car and greeting your first employee or customer. It will feel strange at first, but it’s a good strange – so do it again tomorrow. The extra minute or five you enjoy may become a present you give yourself on a regular basis.
Give up your preconceived ideas about how an employee and customer will act. Try looking for what they’re doing or saying that is good, and quickly praise them before they revert to their old drummers. In English…catch them doing something right and act swiftly. Maybe it will surprise them as much as it surprised you. It may have been a long time since someone told them they did or said something beneficial.
BIG CHANGES HAPPEN IN LITTLE PIECES. Happy 2018…